GuestX Podcast

Join Matthew Loney and Brian Hamaoui as they explore Guest Xperience in the hospitality Industry and uncover a mixture of technologies and human-driven initiatives that are raising expectations and forever changing the Guest Xperience across the hospitality sector.

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Latest Episode


The Berkshires Home Makeover – Part 7 with Corinne Bentzen

Corinne Bentzen from The Home Depot joins Matt and Brian for a final interview at the Berkshires Home Makeover. Corinne tells us that this is a new space for The Home Depot, and they want to fully serve their customers by not only providing the tools and materials for home improvement but for interior design as well. Corinne explains that this project was to show property managers and owners that they can easily make improvements to their vacation rentals.

Watch the full episode here!

Meet the Hosts

Matthew Loney

Matthew Loney is the President and CEO of Xplorie, the Nation’s leading guest experience platform in the leisure travel industry. As a leader and entrepreneur, Matthew thrives on leveraging his skills and experiences to find new and creative ways of increasing revenue and customer retention in the travel and tourism industry.

Brian Hamaoui

Brian Hamaoui started his first management company in 2008, successfully growing from zero rentals to a successful sale in 2017. Brian sat on the Board of Directors for the Florida Vacation Rental Managers Association for 3 consecutive years and is also recognized for developing MyGuestbook. Brian since then has taken positions as GM of Business Dev at Bluetent, VP of Operations at Properly and VP of Business development and marketing at Ciirus Vacation Rental Software.

Meet the Hosts
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We would love to hear from you!

Have new ideas on areas of guest experience to explore? Email your suggestions to us at: info@guestxpodcast.com

GuestX Podcast is available on your favorite podcast streaming services.

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GuestX Podcast is sponsored by


A Hospitality.FM participating podcast

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